You request a booking on the website - Bookings are generally no longer than 40 minutes (negotiable under special circumstances).
I will SMS and email your booking confirmation.
The booking confirmation will request you to video call me to meet you and discuss any further requirements.
If required I will contact the third party to advise that the appointment will be video interpreted.
On the day, 10 minutes prior to the appointment you will video call me (from the venue) to ensure there is a working connection. If you are running late or unable to make the test call you will SMS me.
To setup for the appointment please ensure you have; recently restarted your device, sufficient reception, battery/access to power, the volume is at mid range and there is adequate lighting.
Once at the appointment you video call me when ready to go.
